1. Scope
This Privacy Policy applies to ArborVPN, a VPN proxy application designed to help users create encrypted VPN sessions, select VPN nodes, hide or mask IP visibility, and view basic connection status such as duration and traffic activity.
By using ArborVPN, you acknowledge that VPN services route network traffic through VPN infrastructure and may require technical information to establish and maintain secure connections.
2. Information We Process
Depending on your device, permissions, and usage, ArborVPN may process limited information needed to provide the app experience:
- Device and app information, such as app version, operating system version, device model, language, and general technical identifiers used for compatibility and service operation.
- Connection information, such as selected server region, connection state, connection duration, and basic transfer statistics displayed inside the app.
- Approximate network information necessary to establish a VPN session and show connection status.
- Support information you choose to provide when contacting us by email.
3. VPN Service Data
ArborVPN is designed around privacy-focused VPN use. The app interface communicates encrypted traffic, IP address protection, DNS protection, and no activity log messaging as part of the product experience.
We do not need the content of your browsing activity to provide the core app interface. However, VPN connection infrastructure may process technical routing information for the purpose of creating, maintaining, protecting, and troubleshooting the VPN connection.
4. How We Use Information
Information may be used to:
- Provide VPN connection, disconnection, node selection, and connection detail features.
- Display session status, remaining time, upload and download activity, and connection health indicators.
- Improve reliability, diagnose crashes or service errors, and prevent misuse of the service.
- Respond to support requests and user communications.
- Comply with applicable legal obligations and enforce our terms.
5. Advertising and Diagnostics
ArborVPN may include advertising-related features, including native ads, interstitial ads, connection-related ad events, and reward-style time extension flows. Advertising partners may process device, ad interaction, and approximate technical information according to their own policies.
Diagnostics or analytics may be used to understand app stability, feature performance, and connection reliability. We aim to keep such processing limited to information reasonably necessary for app operation and improvement.
7. Security
We use reasonable technical and organizational measures intended to protect information associated with ArborVPN. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
8. Your Choices
You may stop using ArborVPN at any time. You may also manage app permissions through your device settings, uninstall the app, or contact us with privacy-related requests. Some permissions or device settings may be necessary for the VPN service to function correctly.
9. Children
ArborVPN is not intended for children under the age required by applicable law to consent to digital services. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date and provide the revised policy through the app, website, or another appropriate method.
11. Contact Us
If you have questions about this Privacy Policy or ArborVPN privacy practices, contact Marsico at ticket_a018a@edmunddiamonds.com. ArborVPN is operated by MARSICO AXS CS DIP, LLC, 5251 Dtc Pkwy Ste 410, Englewood, 80111-2733, United States (US).